Burtsbees.com.au Shipping Information


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Order Total1

Australia Post e-Parcel

Up to AUD$74.99


Over AUD$75.00


Shipment Time (in business days)

3-12 Business Days

1 Excluding shipping charges

Shipping Rules and Restrictions

If we experience higher order volume, there may be delays in shipment. Orders are shipped on business days only. Business days are Monday-Friday, excluding public holidays.

Burtsbees.com.au is only able to ship to one shipping address per order. If you'd like to ship to multiple addresses, please place separate orders for each unique address.

All orders require a signature upon delivery. If you are not there to sign for your order, Australia Post will leave a notice for collection card with details of how to collect your delivery. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave your order hidden' at the address.

To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, please check that all shipping information is correct.


All prices indicated for products available on BurtsBees.com.au are inclusive of GST (where applicable) at the current rates and are exclusive of delivery charges. The total cost of your order is the price of the products ordered plus GST and delivery charges as set out in the Shipping Options and Pricing section of this policy.

International Locations

Burtsbees.com.au only ships within Australia.

Order Confirmation Email

When your order is received, we will send you an email confirming your order.

Tracking Your Shipment

All packages sent via Australia Post will have a tracking number assigned. You will receive an email with your tracking number once your parcel has been sent.

If your parcel does not arrive within the time specified above please contact Customer Service.